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Forum: VirtualDJ Technical Support

Topic: PhaseDJ Remotes LED go OFF When VDJ Opens thus Will Not Work. :(
J-SnipPRO InfinityMember since 2006
Okay, so what am I missing here?

My main issue is when I open VDJ (latest version) the LED lights on both Remotes turn OFF as soon as VDJ opens. What am I missing??

I'm a new user to Phase. Purchased the Essential (2 remotes).

I'm pretty good with computers ( using Windows 11 ) and tech but for some reason I cannot get this to work with VDJ 2023 b7921. I have read VDJ's Wiki setup but it's not working so either I'm missing a step or it was not listed.

I am using a Pioneer DJM-250MK2 mixer. Here is how I have it set up:

Phase outputs to Line In on mixer channels (I understand this is not needed due to HID so I want to use HID)
Phase USB to Laptop
Mixer USB to Laptop (to use for audio outputs from VDJ)
When I launch VDJ it detects Phase hardware and DJM-250MK2.
When I launch VDJ the LED on BOTH remotes turn OFF thus I cannot calibrate in VDJ or get the remotes to see VDJ vice versa.

What am I missing here?

Thanks so much!!
 

Posted an hour ago